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"This is the best place to buy alarm equipment on the Internet. They are knowledgeable and helpful if you run into problems." C.W. New Jersey
Home > Knowledge Base


Knowledge Base

The Knowledge Base contains wiring and installation tips, as well as step-by-step programming instructions. The Knowledge Base is password protected. Customers will receive a login and password to the knowledge base in their order confirmation e-mail. Click on "Security System Installation Tips" below for a Knowledge Base example.

Note Regarding Free Software: Honeywell/Ademco developed a software program called Compass for programming the Vista control panels. The software was designed for installation companies, however, it can be used by do-it-yourself installers. If requested, we will provide our customers with the software for free. To use this software you need to use a Hayes compatible modem operating at a rate of 300 to 2,400 baude.


SAMPLE KNOWLEDGE BASE DOCUMENTS

GENERAL INFORMATION
Note 999 Security System Installation Tips
Note 998 IMPORTANT Notice! Please read before you install the Vista security system


PASSWORD PROTECTED SECTION - MUST BE CUSTOMER

PROGRAMMING
Note 100 Basics of Programming (PDF)
Note 101 Function Key Programming (PDF)
Note 102 Latch Key Reporting(PDF)
Note 103 Programming the 4204 and 4229 Relays (PDF)
Note 104 Programming Communication (PDF)
Note 105 Programming Keypad Panics (PDF)
Note 106 Programming Triggers (PDF)
Note 107 Programming X-10 (PDF)
Note 108 Programming/Wiring VIP Phone Module 4246 (PDF)
Note 109 Programming Schedules (PDF)
Note 110 Adding & Deleting User Codes (PDF)
" Note 113 Programming Wireless Equipment (PDF)
Note 114 How do I program a duress code? (PDF)
Note 115 I programmed my 5804's and they confirmed, but won't work (PDF)
Note 116 Programming Hardwired Zones (PDF)


KEYPAD
Note 105 Programming Keypad Panics (PDF)
Note 117 Wiring Keypads (PDF)
Note 118 My keypad display is blank, OC, flashing between numbers
Note 119 I am getting a bF on the keypad, why? (PDF)
Note 120 My keypad is displaying a Check 70
Note 121 The keypad is displaying busy-standby E4 or E8
Note 122 I have a DC on my keypad, what does this mean?
Note 123 My keypad won't take any commands, why? (locked up)
Note 124 Partitioning (PDF)
Note 125 Installing the 5800TM
Note 126 Throw a relay on command
Note 133 How do I clear a low battery display


ZONES
Note 116 Programming Hardwired Zones (PDF)
Note 113 Programming Wireless Equipment (PDF)
Programming for Zone Doubling (PDF)
Note 130 Wiring & Setup of the 4219 and 4229 Zone Expanders (PDF)
Note 132 How do you enable the 4219 zone expander and 5881 wireless receiver
Note 134 I am getting a check 107 & 108
Note 143 I am getting a check on a hardwired zone, why?


CODES (Master & User Codes)
Note 110 Adding & Deleting User Codes (PDF)
Note 135 Changing the Master Code


CHECK MESSAGES
Note 118 My keypad display is blank, OC, flashing between numbers
Note 119 I am getting a bF on the keypad, why? (PDF)
Note 120 My keypad is displaying a Check 70
Note 121 The keypad is displaying busy-standby E4 or E8
Note 122 I have a DC on my keypad, what does this mean?
Note 134 I am getting a check 107 & 108
Note 143 I am getting a check on a hardwired zone, why?


ADDRESSING
Note 118 My keypad display is blank, OC, flashing between numbers
Note 124 Partitioning (PDF)


KEYFOB
Note 115 I programmed my 5804's and they confirmed, but won't work (PDF)


WIRELESS FUNCTION
Note 113 Programming Wireless Equipment (PDF)
Note 115 I programmed my 5804's and they confirmed, but won't work (PDF)
Note 132 How do you enable the 4219 zone expander and 5881 wireless receiver
Note 133 How do I clear a low battery display


SMOKE DETECTORS
Note 131 Wiring 2-Wire Smoke Dectectors to Zone 1 (PDF)


INTERNET COMMUNICATION MODULE (Vista ICM)
Note 200 Networking Primer
Note 201 Additional FAQs for Vista ICM
Note 202 Security Panel Integration with the Vista ICM
Note 203 Vista ICM Email Notification Example
Note 204 Vista ICM Summary of Connection - Broad Overview









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A&E HOME SECURITY COMPANY
P.O. Box 12294 Silver Spring, MD 20908
Phone: (800) 889-4471 or (301) 598-0615 Fax: (301) 598-1269
alarminfo@aesecurity.com


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