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"This is the best place to buy alarm equipment on the Internet. They are knowledgeable and helpful if you run into problems." C.W. New Jersey
> Return & Repair Info
If you are not completely satisfied for any reason after inspecting your order, simply return the item or items within 30 days in resalable physical condition, unmarred, in its original wrappings, shipping cost prepaid, for a prompt refund. Our cost to ship the equipment to the customer will be deducted from the refunded amount. Please enclose a letter explaining the problem to Customer Service Department, A&E Home Security Company, P.O. Box 12294, Silver Spring, MD 20908
For 24 months after merchandise is received, all products will be repaired free of charge or, if reasonable repairs are not feasible or acceptable, the A&E Home Security Company may elect to furnish a replacement or make a full refund. Batteries are not warranted. To obtain warranty service, write, e-mail or phone for return authorization, then return product, shipping cost prepaid, in resalable physical condition to Customer Service Department, A&E Home Security Company, P.O. Box 12294, Silver Spring, MD 20908. Please enclose letter explaining the problem.
In the event that a product requires repair after two years from receipt of order, A&E will assist in having items repaired by manufacturer or suitable repair facility if possible. Customer will be charged for cost of repair and handling. Please contact the Customer Service Department, A&E Home Security Company, P.O. Box 12294, Silver Spring, MD 20908 for details.
A&E HOME SECURITY COMPANY
P.O. Box 12294 Silver Spring, MD 20908
Phone: (800) 889-4471 or (301) 598-0615 Fax: (301) 598-5805